Program Name: Medical Office Specialist
Credential Awarded: Certificate/Diploma
Accreditation: Manhattan School is licensed and registered by the New York State Education Department and is accredited by the Accrediting Council for Independent Colleges and Schools (ACICS).
Occupations: Medical Assistants
SOC (Standard Occupational Code): 31-9092
O*Net Online Link: http://www.onetonline.org/link/summary/31-9092.00
Tuition and fees: $19,098.00
On-campus room & board: Not Offered
Financial Aid: Federal and State grants available for those who qualify.
JOB OPPORTUNITIES: Graduates of the Medical Office Specialist program will be ready for employment in all related positions; typically in Doctor’s offices and /or hospitals, as well as clinical laboratories within medical centers or standalone facilities, insurance companies, or billing/coding companies. Students will be able to work as a Phlebotomy Technician or EKG Technician, Medical Assistant, Medical Front Office Assistant or Medical Information Clerk, or Patient Concierge. They could as well apply their skills learned during their course of study to work in related areas such as a Pharmacy Clerk, Office Clerk, Physical/ Massage Therapist, etc.; those wishing to take the optional National Certification Examination (NCCT) may become nationally certified as a Certified Medical Assistant (CMA). The program provides a foundation for graduates interested in all types of settings listed above.
Program Code: MOS1500
Total Course of Study: 60 Weeks as a Full Time Student
C 101 Information Processing - 75 hrs
This course introduces students to computers and their impact on business and industry. The course covers computer functions, and gives basic computer skills.
B 203 Writing for Business - 75 hrs
This course is designed to develop effective communication skills. The course features the study of the correct usage of grammar, spelling, punctuation, business letters, memos, short reports, proofing, self-editing, and using the dictionary.
B 211 Mathematics for Business - 75 hrs
This course provides an overview of common applications for a business office, whole number operations, using a calculator to solve problems in the areas of: fractions, decimals, and percentages.
M 201 Anatomy, Physiology & Medical Terminology - 75 hrs
This course entails the study of the structure and function of the human body in health and disease. The course covers the organization of the body and body systems and processes, common diseases and disorders. It teaches the units of metric measurement in common medical use, and applicable medical terminologies. Topics include the integumentary, circulatory, and respiratory systems.
G 002 Professional Office Procedures - 75 hrs
This course develops the components of a professional office that includes front desk procedures, office operations, records management, billing and payments, scheduling meetings and developing agendas.
B 241 Microsoft Word - 75 hrs
This course introduces the student to the principles of word processing operations using Microsoft Word and the applications necessary for the modern office. Students learn how to use menus, toolbars, and dialog boxes, create and save documents, format and highlight text, use function keys, manipulate files, print documents, and use some of Microsoft Word's time saving features.
B 204 Business English: Spoken Communication - 75 hrs
This course is designed to develop effective oral communication skills. The course features business speaking, effective listening skills, effective telephone communication, non-verbal communication, and preparing a business speech.
A 100 Principles of Accounting - 75 hrs
The course introduces the student to accounting procedures and cycle that includes chart of accounts, general journals, worksheets with adjustments, financial reports, and payroll accounting procedures.
M 202 Anatomy, Physiology & Medical Terminology II - 75 hrs
This course entails the study of the structure and function of the human body in relation to the (nervous, endocrine, digestive, urinary and reproductive) systems, sense organs, and body fluids. The course covers the organization of the body and body systems and processes, common diseases and disorders.
M 211 Client Relations - 40 hrs
This course gives the student the ability to have effective customer interaction, develop ability to handle difficult encounters, provide effective customer service, identify effective and ineffective responses, interacting with diverse customers, and guidelines for customer satisfaction.
G 009 Career Development - 35 hrs
This course gives the student the necessary preparation skills for developing a successful career. The course focuses on analyzing personal assets and liabilities in obtaining work in a particular field. Attention is given to job search, resume and cover letter preparation, job interview techniques, and getting ahead on the job.
M 121 Medical Word Processing & Transcription - 75 hrs
The students are taught the identifying features, operating procedures and the transcription process of a transcribing machine. The students will learn how to transcribe medical dictations (proof and correct errors) with complete accuracy and in correct format. Practice emphasis will be placed on speed and accuracy drills and using medical office simulations that include a portfolio of required output using, for example patient files, lab test requisitions, medical correspondence, etc.
M 122 Medical Insurance and Billing - 75 hrs
The student learns the career of a medical insurance biller, the guidelines for handling medical records, legal issues involving medical claims and records, types of medical insurance policies, the basic process for handling medical insurance claims, coding and insurance billing procedures.
M 206 Medical Clinical Practices - 75 hrs
Students will be able to list guidelines of the AMA Principles and AAMA Code of Ethics and describe ethical aspects of professional behavior, legal relationship of doctor and patient, define patient rights and the concept of quality assurance. The student learns about asepsis in the medical office, assisting at examination and treatment, measuring vital signs, administer common clinical tests, regulations and procedures involving patient medication, drug classification, and the types of medical emergencies and first aid.
M 226 Electrocardiography Technician - 75 hrs
The student will be introduced to and learn the structure, function and conduction system of the heart and electrocardiographic procedures, identify parts and functions of a single and multi-channel EKG machines and describe their proper use and maintenance. Prepare a patient for and perform an EKG test. Describe functions and routine procedures for telemetric EKG and Holter monitor, stress tests and ultrasound cardiography and define types of radiographic studies of the heart.
M 231 Phlebotomy Technician - 75 hrs
The course defines the meaning of phlebotomy and the role of the phlebotomist. Student will be able to perform routine phlebotomy procedures (routine blood collection) by both venipuncture and skin puncture and collection by syringe. They will be able to describe procedures for: blood collection, labeling, storage, transporting (centrifuge a sample), and blood glucose monitoring. In addition, the student will have the ability to perform quality control and assurance.
I 100 Internship - 375 hrs
The internship gives the student practical experience in the Medical Office Specialist career. The student is assigned to an internship site (designated by MSCT) upon successful completion of all competencies for the program. The student must have successfully completed all program courses prior to an internship assignment.
Prerequisite: Completion of all program courses